Frequently Asked Questions

Orders & Shopping

Are your products authentic and handmade?

Yes, 100%. Every piece at A&A Mexican Boutique is handcrafted by skilled artisan communities in Mexico using traditional techniques. No factories, no mass production. Each item is made by hand, which means every piece is uniquely its own.

Will my product look exactly like the photo?

It will be very close, but because every item is handmade using natural yarns and traditional dyes, there may be slight variations in color, shade, or embroidery placement. These are not defects, they are the natural characteristic of authentic handmade goods and part of what makes your piece one of a kind. We encourage you to reach out on Instagram at @aamexicanboutiquecc before ordering if you want to see additional photos of a specific item.

What sizes do you carry?

Sizes vary by product. Please refer to the Size Guide on each product page, or visit our Size Guide page for general measurements. When in doubt, message us at @aamexicanboutiquecc and we'll help you find the right fit.

How do I earn A&A Rewards points?

Create a store account and you'll automatically earn points on every purchase. You can also earn points by writing a product review and referring friends. Points can be redeemed as store credit on future orders. Look for the A&A Rewards launcher on our site to see your balance and available rewards.

Shipping

Where do you ship?

We ship to all 50 US states from Corpus Christi, Texas. We do not offer international shipping at this time.

How long does shipping take?

Orders are processed within 1–3 business days. Standard delivery takes 5–8 business days after shipment. You'll receive a tracking number by email once your order ships.

Do you offer free shipping?

Yes, free standard shipping on all US orders $75 and over, applied automatically at checkout.

Can I track my order?

Yes. You'll receive a tracking number by email once your order ships. Allow 24–48 hours for the tracking information to update after you receive the notification.

Returns & Refunds

What is your return policy?

We accept returns for store credit within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Once we receive and inspect your return, we issue store credit for the item price that you can use on a future order. Return shipping is paid by the customer, and original shipping is not refundable. For hygiene reasons, earrings, hair accessories, cosmetic bags, and clearance items are final sale.

What if my order arrives damaged or I received the wrong item?

Contact us within 48 hours of delivery on Instagram at @aamexicanboutiquecc with a photo and we will make it right, replacement or store credit, no questions asked.

Can I exchange an item?

We do not offer direct size exchanges, but you can return an eligible item for store credit within 14 days and use it toward the size or piece you want. If you have questions about sizing before you order, reach out on Instagram and we'll help you choose the right fit.

Contact & Support

How do I contact you?

The fastest way to reach us is on Instagram at @aamexicanboutiquecc. We respond within 24–48 hours. You can also visit us in person in Corpus Christi, TX.