Refund policy

Our pieces, including clothing, shoes, and accessories, are 100% handmade by Mexican artisans.

Because each piece is handmade, small variations in stitching, color, or details may occur. These differences make your piece unique and special.

Thank you for supporting a small business and Mexican artisan families. Your support means the world to us!

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES.

Nuestras piezas, incluyendo ropa, zapatos y accesorios, estan 100% hecas a mano por artesanos mexicanos.

Debido a que cada pieza es hecha a mano, puedes presentarse pequenas variaciones en la costura, color o detalles. Estas diferencias hacen que tu pieza sea unica y especial.

Gracias por apoyar a un pequeno negocio y a las familias artesans mexicanas. Tu apoyo significa el mundo para nosotros!  

TODAS LAS VENTAS SON FINALES. NO HAY CAMBIOS NI DEVOLUCIONES.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.